INTERRA HEALTH CALIFORNIA PRIVACY POLICY ADDENDUM

Last Updated: February 25, 2026

Please note that the INTERRA HEALTH Website and Products and Services are intended only for individuals acting in a business-to-business context (e.g., employees, officers, or representatives of business entities) and are not intended for general consumers acting in a personal or household context.

1. Introduction

This California Privacy Policy Addendum (the “California Privacy Addendum”) supplements the information contained in Interra Health’s (“Interra Health,” “we,” “our,” or “us”) and describes our collection and use of Personal Information (as defined below).

This California Privacy Addendum applies solely to all users of our Website and individuals who interact with us in a commercial (business-to-business) capacity as an employee, owner, director, officer, or independent contractor of a company (a “Business Entity”) who reside in the State of California (collectively, “California Residents” or “you”). We adopt this California Privacy Addendum to comply with the California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (collectively, the “CPRA”). Any terms defined in the CPRA have the same meaning when used in this California Privacy Addendum. In the event of a conflict between this California Privacy Addendum and any terms in an agreement between Interra Health and a Business Entity, the agreement shall govern.

2. Scope of this California Privacy Addendum

This California Privacy Addendum applies to: (i) verbal communications or transactions between us and you as a California Resident in the context of providing a product or service to or receiving a product or service from your Business Entity (a “Business Relationship”), and (ii) information that we collect when you visit our website interrahealth.com (the “Website”) and use our products and services whether provided to you online or offline (our “Products and Services”) that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you, your household, or device (“Personal Information”).

However, publicly available information lawfully made available to the general public from government records or widely distributed media or otherwise by you, and deidentified or aggregated information (when deidentified or aggregated as described in the CPRA), are not considered Personal Information, and this California Privacy Addendum does not apply to such information or to other Personal Information excluded from the scope of the CPRA.

In addition, this California Privacy Addendum does not apply to employment-related Personal Information collected from our California-based employees, job applicants, contractors, or similar individuals (“Personnel”). Please contact your local human resources department if you are part of our California Personnel and would like additional information about how we process your Personal Information.

3. Information We Collect About You and How We Collect It

On the Interra Health Website and/or as part of our Business Relationships, we collect, and over the prior twelve (12) months have collected, the following categories of Personal Information about California Residents:

Personal Information Category	Applicable Pieces of Personal Information Collected
Identifiers.	Name; email address; postal address; telephone number; IP address; employment information; employer name; job title.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	Name; email address; postal address; telephone number; IP address; employment information; employer name; job title. Some Personal Information included in this category may overlap with other categories.
Commercial information.	Records of products or services purchased, obtained, or considered, or other purchasing histories or tendencies.
Geolocation data.	We collect IP-based information about your physical location or movements. This IP-based information can only identify your physical location or movements to a geographic region, such as town, city, state, and country, but cannot be used to identify your precise physical location or movements.
Internet or other similar network activity.	IP address, device model, device ID, operating system version, device language, operating system, browser type, mobile network information, and advertising ID.
Professional or employment-related information.	Professional or employment-related information, such as current position, employer name, work contact details, and licenses or certification.

We will not collect additional categories of Personal Information without providing you notice. As further described under To Whom Do We Sell or Share Your Personal Information, we may “sell” any categories of Personal Information for monetary or other valuable consideration, and we may “share” any categories of Personal Information for cross-context behavioral advertising.

4. Sources of Personal Information

We collect Personal Information about you from the sources described in our Privacy Policy.

5. Purposes for Our Collection of Your Personal Information

We may use, “sell” for monetary or other valuable consideration, “share” for the purposes of cross-context behavioral advertising, or disclose the Personal Information we collect and, over the prior twelve (12) months, have used, shared for the purpose of cross-context behavioral advertising, or disclosed the Personal Information we have collected, for the purposes described in our as well as the following additional purposes:

Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.

Interra Health will not use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

6. Third Parties to Whom Do We Disclose Your Personal Information for Business Purposes

Interra Health may disclose your Personal Information to third parties for one or more business purposes. When we disclose Personal Information to non-affiliated third-parties for a business purpose, where required by the CPRA we enter a contract that describes the purpose, requires the recipient keep that Personal Information confidential and not use it for any purpose except for the specific business purposes for which the Personal Information was disclosed, and requires the recipient to otherwise comply with the requirements of the CPRA. The CPRA prohibits third parties who purchase the Personal Information we collect from reselling it unless you have received explicit notice and an opportunity to opt-out of further sales.

In the preceding twelve (12) months, Interra Health has disclosed the following categories of Personal Information for one or more of the business purposes described below to the following categories of third parties:

Personal Information Category	Categories of Third Party Recipients
Identifiers.	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; and service providers.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; and service providers.
Commercial information.	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; and service providers.
Geolocation data.	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; and service providers.
Internet or other similar network activity.	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; and service providers.
Professional or employment-related information.	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; and service providers.

We disclose your Personal Information to the categories of third parties listed above for the following business purposes:

Helping to ensure the security and integrity of our products, services, and IT infrastructure to the extent that the use of the Personal Information is reasonably necessary and proportionate for these purposes;
Debugging to identify and repair errors that impair existing intended functionality;
Performing services on behalf of us, including maintaining or servicing accounts, providing customer service, providing analytic services, providing storage, or providing similar services on behalf of us;
Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards; and
Providing advertising and marketing services, except for cross-context behavioral advertising, to California Residents.

In addition to the above, we may disclose any or all categories of Personal Information (i) at your direction or upon your request, or (ii) to another third party (including government entities and/or law enforcement entities) as described in our Privacy Policy.

7. To Whom Do We Sell or Share Your Personal Information

“Sale” of Your Personal Information for Monetary or Other Valuable Consideration

In the preceding twelve (12) months, Interra Health may have sold Personal Information for either monetary or other valuable consideration. The use of advertising and analytics cookies on our Website is considered a “sale” of Personal Information as the term “sale” is broadly defined in the CPRA to include both monetary and other valuable consideration. Using this broad definition, our “sale” also includes our use of third-party advertising and analytics cookies and their use in providing behavioral advertising and for understanding how people use and interact with our Website. Our “sales” of your Personal Information in this matter are subject to your right to opt-out of those sales (see Your Choices Regarding our “Sale” or “Sharing” of your Personal Information).

“Sharing” of Your Personal Information for Cross-Context Behavioral Advertising

Interra Health may “share” your Personal Information for the purpose of cross-context behavioral advertising, subject to your right to opt-out of that sharing (see Your Choices Regarding our “Sale” or “Sharing” of your Personal Information). Our “sharing” for the purpose of cross-context behavioral advertising would be limited to our use of third-party advertising cookies and their use in providing you cross-context behavioral advertising (i.e., advertising on other Website or in other mediums). When the recipients of your Personal Information disclosed for the purpose of cross-context behavioral advertising are also permitted to use your Personal Information to provide advertising to others, we also consider this disclosure as a “sale” for monetary or other valuable consideration under the CPRA.

In the preceding twelve (12) months, Interra Health may have “sold” for monetary or other valuable consideration, or “shared” for the purpose of cross-context behavioral advertising, the following categories of Personal Information to the following categories of third parties:

Personal Information Category	Sold or Shared	Categories of Third Parties To Whom Your Personal Information is Sold or Shared
Identifiers.	Sold and Shared	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; social media companies; and service providers.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	Sold and Shared	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; social media companies; and service providers.
Commercial Information.	Sold and Shared	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; social media companies; and service providers.
Geolocation data.	Sold and Shared	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; social media companies; and service providers.
Internet or other similar network activity.	Sold and Shared	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; social media companies; and service providers.
Professional or employment-related information.	Sold and Shared	Advertisers and advertising networks; business partners; affiliates, parents, and subsidiary organizations of Interra Health; Internet cookie information recipients, such as analytics and behavioral advertising services; social media companies; and service providers.

Sale or Sharing of Personal Information of Minors Under the Age of 16

We do not have any actual knowledge that we “sell” the Personal Information of minors under the age of 16 for monetary or other valuable consideration and we do not have any actual knowledge that we “share” such Personal Information for cross-context behavioral advertising without affirmative consent as required by the CPRA. More information on how minors under the age of 16 may change their choice regarding the “sale” or “sharing” of their Personal Information can be found in Your Choices Regarding our “Sale” or “Sharing” of Your Personal Information.

8. California Resident Requests

The CPRA provides California residents with specific rights regarding their Personal Information. This section describes your CPRA rights and explains how to exercise those rights. You may exercise these rights yourself or through your Authorized Agent. For more information on how you or your Authorized Agent can exercise your rights, please see Exercising Your CPRA Privacy Rights.

Right to Know. You have the right to request that Interra Health disclose certain information to you about our collection and use of your Personal Information over the past 12 months (a “Right to Know” request). This includes: (a) the categories of Personal Information we have collected about you; (b) the categories of sources from which that Personal Information is collected; (c) our purposes for collecting this Personal Information; (d) the categories of third parties with whom we have shared your Personal Information; and (e) if we have “sold” or “shared” or disclosed your Personal Information, a list of categories of third parties to whom we “sold” or “shared” your Personal Information, and a separate list of the categories of third parties to whom we disclosed your Personal Information to. You must specifically describe if you are making a Right to Know request or a Data Portability request (defined below). If you would like to make both a Right to Know request and a Data Portability request you must make both requests clear in your request. If it is not reasonably clear from your request, we will only process your request as a Right to Know request. You may make a Right to Know or a Data Portability request a total of two (2) times within a 12-month period at no charge.
Access to Specific Pieces of Information (Data Portability). You also have the right to request that Interra Health provide you with a copy of the specific pieces of Personal Information that we have collected about you, including any Personal Information that we have created or otherwise received from a third-party about you (a “Data Portability” request). If you make a Data Portability request electronically, we will provide you with a copy of your Personal Information in a portable and, to the extent technically feasible, readily reusable format that allows you to transmit the Personal Information to another third-party. You must specifically describe if you are making a Right to Know request or a Data Portability request. If you would like to make both a Right to Know request and a Data Portability request you must make both requests clear in your request. If it is not reasonably clear from your request, we will only process your request as a Right to Know request. We will not provide this information if the disclosure would create a substantial, articulable, and unreasonable risk to your Personal Information or the security of our systems or networks. We will also not disclose any Personal Information that may be subject to another exception under the CPRA. If we are unable to disclose certain pieces of your Personal Information, we will describe generally the types of Personal Information that we were unable to disclose and provide you a description of the reason we are unable to disclose it. You may make a Right to Know or a Data Portability request a total of two (2) times within a 12-month period at no charge.
You have the right to request that we correct any incorrect Personal Information about you to ensure that it is complete, accurate, and as current as possible. You may request that we correct the Personal Information we have about you as described below under Exercising Your CPRA Privacy Rights. In some cases, we may require you to provide reasonable documentation to show that the Personal Information we have about you is incorrect and what the correct Personal Information may be. We may also not be able to accommodate your request if we believe it would violate any law or legal requirement or cause the information to be incorrect or if the Personal Information is subject to another exception under the CPRA.
You have the right to request that Interra Health delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your California Resident Request (see Exercising Your CPRA Privacy Rights), we will delete your Personal Information from our records, unless an exception applies pursuant to the CPRA. Some exceptions to your right to delete include, but are not limited to, if we are required to retain your Personal Information to complete the transaction or provide you the goods and services for which we collected the Personal Information or otherwise perform under our contract with you, to detect security incidents or protect against other malicious activities, and to comply with legal obligations. We may also retain your Personal Information for other internal and lawful uses that are compatible with the context in which we collected it.
Non-Discrimination. We will not discriminate against you for exercising any of your CPRA rights. Unless permitted by the CPRA, we will not do any of the following as a result of you exercising your CPRA rights: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you with a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Exercising Your CPRA Privacy Rights

To exercise the rights described above, please submit a request (a “California Resident Request”) to us by either:

Calling us at 1-800-360-4965; or
Emailing us at [email protected]

You may also use an authorized agent to exercise your rights on your behalf. If you wish to use an authorized agent, we require that your authorized agent provides written proof to us that he or she is authorized to act on your behalf, and we may also require your authorized agent to verify his or her own identity. To submit a request to Interra Health on behalf of another person as an Authorized Agent, please utilize the methods identified above.

If you fail to make your California Resident Request in accordance with the ways described above, we may either treat your request as if it had been submitted in accordance with our methods described above or provide you with information on how to submit the request or remedy any deficiencies with your request.

Only you, or your Authorized Agent that you authorize to act on your behalf, may make a California Resident Request related to your Personal Information. To designate an Authorized Agent, see Authorized Agents below.

All California Resident Requests must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an Authorized Agent of such a person; and
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm which Personal Information relates to you or the individual for whom you are making the request as their Authorized Agent.

Making a California Resident Request does not require you to create an account with us.

We will only use Personal Information provided in a California Resident Request to verify the requestor’s identity or authority to make the request.

For instructions on exercising sale opt-out rights, see Your Choices Regarding our “Sale” or “Sharing” of Your Personal Information.

Authorized Agents

You may authorize your agent to exercise your rights under the CPRA on your behalf by providing them with written authorization or with power of attorney to exercise your rights in accordance with applicable laws (an “Authorized Agent”). We may request that your Authorized Agent submit proof of identity and that they have been authorized to exercise your rights on your behalf. We may deny a request from your Authorized Agent to exercise your rights on your behalf if they fail to submit adequate proof of identity or adequate proof that they have the authority to exercise your rights.

9. Your Choices Regarding our “Sale” or “Sharing” of Your Personal Information

“Sale” of Your Personal Information

If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information for monetary or other valuable consideration at any time (the “right to opt-out”). We do not sell the Personal Information of California Residents we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the California Resident who is between 13 and 16 years of age, or the parent or guardian of a California Resident less than 13 years of age. California Residents who opt-in to Personal Information sales may opt-out of future sales at any time.

“Sharing” of Your Personal Information

If you are 16 years of age or older, you have the right to direct us to not share your Personal Information for the purposes of cross-context behavioral advertising, which means showing advertising on other websites or other media based on your browsing history with our Website (the “right to opt-out”). We do not share the Personal Information of California Residents we actually know are less than 16 years of age for this purpose, unless we receive affirmative authorization from either the California Resident who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age. California Residents who opt-in to our sharing of Personal Information for these purposes may opt-out of future such sharing at any time.

How You May Opt-Out of Our Sale or Sharing of Your Personal Information

You (or your Authorized Agent) may exercise the right to opt-out of the “sale” of your Personal Information for monetary or other valuable consideration and of “sharing” of your Personal Information for the purposes of cross-context behavioral advertising by:

Adjusting your cookie preferences by using the “Cookie Settings” link in the footer of our Website, or by setting your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies or select this setting you may be unable to access certain parts of our Website. You can find more information about cookies at http://www.allaboutcookies.org.
Using our Opt-Out button, you may exercise this right at any time by clicking the ‘Do Not Sell or Share My Personal Information’ link below or in the footer of our Website:

Do Not Sell or Share My Personal Information

Global Privacy Control, you may also exercise your right to opt-out of the “sale” or “sharing” of your Personal Information by enabling the privacy control signal on your browser, if your browser supports it. For more information on how to configure your browser to send this signal, please see https://globalprivacycontrol.org.

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize our “sale” and “sharing” of your Personal Information. However, you may change your mind and opt back into the “sale” and “sharing” of Personal Information at any time by using the “Cookie Settings” link in the footer of our Website.

10. Your Choices Regarding our Use and Disclosure of Your Sensitive Personal Information

We do not intentionally or knowingly collect any Sensitive Personal Information, as such term is defined by the CPRA.

11. Personal Information Retention Periods

We will keep your Personal Information for no longer than is necessary for the purpose(s) it was provided for. Further details regarding the periods for which we retain Personal Information are available on request. However, we generally may retain any or all categories of Personal Information when your information is subject to one of the following exceptions:

When stored in our backup and disaster recovery systems. Your Personal Information will be deleted when the backup media your Personal Information is stored on expires or when our disaster recovery systems are updated;
When necessary for us to exercise or defend legal claims;
When necessary to comply with a legal obligation; or
When necessary to help ensure the security and integrity of our Website and IT systems.

12. Changes to This California Privacy Addendum

Interra Health reserves the right to amend this California Privacy Addendum at our discretion and at any time. When we make changes to this California Privacy Addendum, we will post the updated Addendum on the Website and update the California Privacy Addendum’s effective date accordingly. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

13. Contact Information

If you have any questions or comments about this California Privacy Addendum, the ways in which Interra Health collects and uses your information described above and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please contact us at:

Phone: 1-800-360-4965

Email: [email protected]

Postal Address: PRN Software LLC dba Interra Health

56 Broad Street, Ste. 14026

Boston, MA 02109

Connecting insights with action

Interra Health unifies the capabilities of DoseSpot, Arrive Health, and pVerify to provide pharmacy and medical benefit transparency at the point of prescribing. By combining real-time coverage and affordability insights, prescribing and engagement tools, and medical benefit information, Interra Health supports clearer access to treatment options and medications, contributing to higher-quality care, improved adherence, and lower costs.

Stay in the know

Unified by